Don't feel like chatting with yet another telemarketing office?

A telephone survey or sales pitch? We’ve all been on the phone with a telemarketing office before. They call on behalf of companies with a survey or request to schedule an appointment, but not everyone is keen on that. Have you ever heard of the “Do not call me” list? No? No problem, we would like to tell you more about this list and whether or not to use it.

What is the “Do not call me” list?

The name already gives it away a bit, but the “Do not call me” list is a list of numbers that are not allowed to be called by telemarketing offices, among other things, in connection with certain marketing objectives such as special promotions or products. It is required by law to make use of this list as a company that makes commercial offers by phone. The list has managed by the non-profit organization Do Not Call Me since June 28, 2015.

It is important to know that this list only applies when talking about commercial actions. You may still contact the phone numbers on the list in the following situations:

If it concerns a non-commercial call that concerns, among other things, the request for information, possible technical assistance, …
If your customer has explicitly given permission to contact him via opt-in. Remember that these opt-ins must be kept in a dated database.

The purpose of the list is to ensure that companies that promote their products or services over the phone no longer contact you. If they do, they could be fined. The list applies to both B2C and B2B.

When drawing up a prospect list and exporting via the Trends Top ProspectFinder, you have the option to exclude the companies that are on the “Do not call me” list.

How can you add your number to the “Do not call me” list?

Adding your number to the list is free and can be used for both personal and business phone numbers. You can have your telephone number included in the list via the website www.dncm.be by completing the online registration form. Processing takes approximately 5 working days and registration is lifelong. Howerver, you always have the option to have your phone number removed from the list.

Why have your number added?

If you’re tired of being contacted several times a week for commercial promotions, it might be a good idea for you personally to subscribe to the “Do not call me” list. If your company wants to relieve the pressure of commercial telephones on the reception or communications department, subscribing to “Do not call me” list can be a way to relieve this pressure. Mind you, there is a chance that you will miss out on an incredible partnership if they approach interesting partners in this way. Companies that carry out such actions are always obliged to deduplicate their contact lists with the information on the “Do not call me” list.

What can Trends Business Information do for you?

As a licensed service provider, Trends Business Information (TBI) can help you comply with the “Do not call me” list legislation. We are happy to tell you how:

When you use Trends Top, TBI’s marketing brand, an extra column is provided when you export your data file via the website, which shows whether or not a number is on the “Do not call me” list.
Are you already a customer and do you have a Marketing or Business Login? Then you will see a marking on the individual company profile if the number is included on the list. You will also be able to filter on this information when using the web tools for prospecting.
Trends Business Information has the means to provide you with an up-to-date deduplicated file. As mentioned before, the average processing time for the registration of a new number on the list is 5 working days. In other words, the list changes almost daily. This means that the period of validity of such a deduplication is very limited.
Are you looking for a custom file? No problem, here too we can take into account whether or not numbers are on the “Do not call me” list.